Home 📱🐾Registration of the animal by the owner

📱🐾Registration of the animal by the owner

By Bark Automation
• 6 articles

Don't Have Access to Your Account

If you’re experiencing issues accessing your account or receiving a message that your phone number or email is already in use, please contact Animal ID Support to verify and resolve the issue. Follow these steps: 1. If You Don't Have Access to Your Account or Have Forgotten Your Login Details: - Contact Support: - Reach out via the in-app chat or send an email to support@animal-id.net - Provide the Following Information: - The email address, phone number, or pet ID you used during registration. - Purpose of the Request: - We will try to locate your account using the provided details and help you regain access. 😊 2. If You Receive a Message That the Phone Number or Email is Already in Use: - Contact Support: - Reach out via the in-app chat or send a message to support@animal-id.net. - Provide the Required Details: - Specify the data causing the issue (phone number or email) and, if possible, include the pet ID or other identifying information. - Purpose of the Request: - Our support team will verify the situation and help resolve the conflict so that you can regain access to your account. 🔧✅ Additional Tips 💡 - Ensure Accuracy: Double-check that the information (email, phone number, pet ID) you provide is current and accurate. Remember: Always contact Animal ID Support for any issues regarding account access or the use of contact details. We’re here to help you regain access and resolve any technical issues! 😊👍

Last updated on Jun 11, 2026

How to Change the Owner's Contact Information

Below is an enhanced step-by-step guide to help you quickly and conveniently update your contact information on both the website and the mobile app. On the Animal ID Website 💻 1. **Log into Your Account 🔑 ** - Visit the official Animal ID website. - Enter your login credentials (email/username and password). 😊 2. **Go to the "My Profile" Section in Settings 👤 ** - Locate the "My Profile" tab in the Settings section. - Select this option to view and edit your contact information. 3. Edit Your Contact Information ✏️ In the editing form, you can change the following details: ​ * **Name and Surname:** Enter your current information. * **Residential Address:** Add or update your address. * **Email Address:** Make sure the correct email is provided. * **Phone Number:** Update your number if it has changed. * **Language:** Choose the language in which the information will be displayed. * **Password:** Change your password if necessary. * **Privacy:** If you select this option, the following information will be available for other users: Surname, Name, Country, City, and Phone Number. We recommend keeping your profile open, as it increases the chances of being contacted if needed. * **Click** the "Confirm" button to apply the changes. 4. **Verify the Updates 📋 ** - Ensure that the new contact information is displayed correctly in your profile. - If necessary, repeat the editing process for additional adjustments. In the Pet Care by Animal ID App 📱 1. **Log into Your Account 🔑 ** - Launch the app on your smartphone. - Enter your username and password to sign in. 😊 2. **Go to the "My Profile" Section 👤 ** - On the main screen , tap on the profile icon in the top left corner. 3. **Edit Your Contact Information ✏️ ** - Y ou can change: - Name and Surname. - Phone Number. - Email Address. - Residential Address. 4. **Additional Settings in the "Settings" Section ⚙️ ** - Password: Change it if needed. - App Language: Choose your preferred language. - Notification Language: Adjust according to your preferences. - Units of Measurement: Change as required. - Delete Profile: This option is available if you need to delete your account. - Log Out: Use this to end your session. 5. **Verify the Updates 📋 ** - Make sure that all changes are correctly reflected in your profile. - If necessary, repeat the editing process or contact support. Additional Tips 💡 - Contact Support: If you have any questions or issues, please reach out to support via the in-app chat or send an email to support@animal-id.net. - Regularly Update Your Data: This ensures that your contact information is always current. With these simple steps, you can quickly and conveniently update the owner's contact information on both the website and the Pet Care by Animal ID app. 😊👍

Last updated on Jun 11, 2026

Edit Your Pet's Profile

Below is an enhanced guide to updating your pet’s information (name, breed, birth date, gender, and color) on both the Animal ID website and in the Pet Care by Animal ID mobile app. 😊 On the Animal ID Website 1. Log into Your Account 🔑 - Visit the official Animal ID website. - Enter your login credentials (email/username and password) to sign in. 2. Go to the "My Pets" Section 🐾 - Find the list of registered pets. - Select the pet whose profile you want to edit. 3. Edit the Profile ✏️ - Click on the "Edit Pet" button. - Fill in the form that appears to update the following details: - Name: Enter a new name or update the current one. - Breed: Select or enter the correct breed. - Birth Date: Update the date in the format (DD.MM.YYYY). - Gender: Choose either "Male" or "Female." - Color: Add or update the description of the color. - Click the "Confirm" button to save the changes. 4. Verify Your Changes ✅ - Ensure that the updated information displays correctly. - Make any additional adjustments if necessary. In the Pet Care by Animal ID App 📱 1. Log into Your Account 🔑 - Launch the app on your smartphone. - Enter your username and password to sign in. 2. Go to the "My Pets" Section 🐶🐱 - On the home screen, locate the section dedicated to your pets. - Select the profile of the pet you want to edit. 3. Edit the Data ✏️ - Tap the edit icon (a green pencil) on the pet’s profile. - profile picture: tap on camera icon and choose picture from your gallery or make a new one. - Microchip number, if wasn't entered during registration - QR tag, if wasn't activated during registration - You can change : - Name: Enter a new nickname. - Birth Date: Select the correct date using the calendar. - Type: Cat or Dog. - Breed: Update the breed information. - Gender: Choose the gender from the available options. - Color: Add or update the color description. - Sterilization 4. Verify the Updates ✅ - Make sure all the entered details display correctly in the profile. Additional Tips 💡 - Contact Support: If you have any questions or issues, reach out to Animal ID support via the in-app chat or email at support@animal-id.net. - Update Regularly: Keeping your pet's information current ensures that you always have the latest details on file. With these simple steps, you can quickly and easily edit your pet's profile both on the website and in the Pet Care by Animal ID app. 🐾😊

Last updated on Jun 11, 2026

How to Register a New Pet?

Registration via the Pet Care by Animal ID App 📱 Note: The app is exclusively for pet owners. If you represent a veterinary clinic, breeder, shelter, or municipality, please use the registration on the website Animal-ID.net where advanced features are available. 😊 1. Install the App 📥 - Download the Pet Care by Animal ID app from the App Store or Google Play. - Install it on your device. 2. Log into Your Account or Create a New One 🔑 - Open the app and sign in with your existing credentials, or create a new account if you are a first-time user. 😊 3. Add a New Pet 🐶🐱 - On the main screen in the "My Pets" section, tap the "+" button. - This will open a short form for initial registration. 4. Enter Basic Information 📝 - Provide your pet's name and select its species (Cat or Dog). - Tap "Confirm" to proceed to the detailed form. 5. Complete the Full Form 🖊️ - Add themicrochip number (if your pet is already microchipped) and activate the QR tag. - Fill in additional details: - Birth Date - Breed - Gender - Color - Sterilization information - Don’t forget to upload a photo of your pet by tapping the camera icon 📸. 6. Confirm and Save ✅ - Verify that all the entered data is correct. - After successful registration, you can view and edit your pet's profile, add notes, documents, track its weight, upload more photos, and review the scan history. Registration via the Animal-ID.net Website 💻 1. Create an Account - Go to Animal-ID.net. - Click the "Registration" button or log into your account if it has already been created. - If the system indicates that your phone number or email is already registered, contact support — we will promptly help resolve the issue. 😊 2. Add a New Pet - After logging in, select the option "Add New Pet" by clicking the arrow in the top right corner. 3. Choose the Registration Form - Short Form: Allows you to add a photo, specify the pet's name, select its species, and enter the microchip number. - Full Form: In addition to the basic information, you can provide: - Breed - Gender - Birth Date - Color - Size - Breeder information - Pedigree number - A short description (available to all users) - Activate the QR tag. 4. Complete the Registration - Verify the entered information and click the "Finish" button. - After successful registration, you can print a confirmation by going to your pet’s profile. Benefits of Both Methods 🚀 - Centralized Data: All details about your pet are stored in one place, making it much easier to locate your pet in case of loss. - Security and Convenience: Registration provides an extra layer of security and simplifies pet care, including reminders for vaccinations, and more. If you have any questions or encounter difficulties during registration, please contact Animal-ID.net support at support@animal-id.net or via the Pet Care by Animal ID app. 😊👍

Last updated on Jun 11, 2026